Remote Support

To access our remote support portal, please click on the button below

Get Remote Support

Support Tools

Download Graitec remote support tools, LM tools or to access to other support links.


Viewing Tools

Download the free AutoCAD Viewer and other Autodesk viewing software.


License Compliance

Help and advice on license compliancy and Autodesk software management.


More Information

HP cad workstations

Ask About Our Fantastic Offers
On The Latest
HP CAD Workstations

Welcome to Graitec USA, Inc. Support

QUICK LINK: Graitec software installation guide

Graitec USA, Inc. provides unparalled support services to our customers

A sale is only the start of a working relationship with you and part of the solution that Graitec USA prides itself on is its Technical Support Team. From initial set-up and configuration, through installation and after-sales backup and support, our team of experts are conversant in Autodesk CAD software, networking and Cad workstation technology, so are focused on minimizing costly downtime.

We have one simple motivating principle when it comes to support... "Do the right thing, at the right time, for the right reason." So at Graitec USA, supporting our customers is our first concern. Everything else takes a back seat. You can count on us to be there for your support needs.


Telephone Helpdesk & Onsite Customer Support

If you need support, please call us at (281) 445-6161 and select:
  • " 2 " for Installation and Licenses support,
  • " 3 " for Advance Steel and AutoCAD Support,
  • " 4 " for Graitec Advance Design and Advance Design America Support,
  • " 5 " for Revit and BIM-related Support, or
  • " 6 " for Support on other products,
 or e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Autodesk Gold Partner